Just 1 in 10 Africans and Caribbeans use pharmacy services first when experiencing minor health concerns

New data reveals only 13% of Africans and Caribbeans would go to a pharmacy first when experiencing minor health concerns. 

Community pharmacists are qualified healthcare professionals, and experts in medicines, who can offer clinical advice for minor illnesses such as coughs and colds, itchy eyes and earache.

Olutayo Arikawe, Director and Community Pharmacist in Stourbridge, West Midlands, is encouraging Africans and Caribbeans to make the most of their community pharmacy and she answers some of the most common questions:

Many people wrongly believe pharmacists are not qualified to give medical advice. How would you respond to this? 

Every pharmacist trains for five years in the use of medicines before they qualify and are also trained in managing minor illnesses and providing health and wellbeing advice to help people stay well. Pharmacists work closely with general practice teams, to give you the best possible care as part of the NHS team. We can offer clinical advice and over-the-counter medicines to effectively and safely manage a range of minor illnesses – you don’t even need an appointment, you can usually just walk in and speak to a pharmacist.”

What illnesses can a community pharmacist help me with?

Pharmacists can help you with a wide variety of minor illnesses, such as coughs and colds, itchy eyes and earache. If symptoms suggest it’s something more serious, pharmacists also have the right clinical training to make sure you get the help you need and can signpost patients to a GP or A&E where necessary.

What if I want to speak to a pharmacist without being overheard?

Most pharmacies across the country have consultation rooms where you can request to talk to a member of the pharmacy team in private, you don’t even need to book an appointment. 

Do I need an appointment?

You do not need to make an appointment to see a pharmacist. Most people live within easy reach of a pharmacy. There are around 11,000 locations in England and many offer extended opening hours in the evenings and at the weekends – so it’s a quick and convenient option for minor illnesses.

By following the expert advice of community pharmacists, you can help the NHS help you stay well, prevent an illness getting worse, take the best course of action, and get well again sooner. So, if you’re experiencing a minor illness–speak to your local pharmacist to get expert advice straight away.

Visit your local pharmacy or find out more at: nhs.uk/pharmacyadvice.